![i got a call saying my mac is infected i got a call saying my mac is infected](https://cdn-60c35131c1ac185aa47dd21e.closte.com//wp-content/uploads/2020/06/clear-history-data-safari.jpeg)
So again, this was obviously not true (After the call, I ran Microsoft Safety Scanner and it found no trace of viruses or spyware). A hacker, to do something bad under my name need somekind of username/password of mine or access to my one of my computers. My IP address is of public domain, any web site that I visit will have my IP address (it's part of http protocol). I actually don't believe this is possible. Edward told me that even if my computer was not connected, what mattered was that the hackers were using my IP address to hack and do bad stuff under my name.
#I GOT A CALL SAYING MY MAC IS INFECTED WINDOWS#
My Windows computer was turn off that day and has been for many weeks and was not even connected to the internet anyway (no cable connection), so this was obviously not true. I asked Edward when was the last time they received an error message from my computer, and he said yesterday. Anyway, I did not try it and pushed further my investigation about my specific computer. I then asked him for an email address and he provided me with this one: It made me even more suspicious, because this email address doesn't look legitimate to me. I wanted to know more about the company so I asked for a website address, which he provided, after many spelling issues (me being french and him obviously not being an english speaker) he finally give me this: It was really strange that an support company did not have its own domain name, but a subdomain to an internet provider (). Again, this guy did not sound like an american, more like an Indian (from India). Thus I asked Jim to speak to his manager, who identified himself as Edward and said he worked for Microsoft.
![i got a call saying my mac is infected i got a call saying my mac is infected](https://www.2-spyware.com/news/wp-content/uploads/virusai/your-apple-iphone-is-infected-ipad-is-infected-with-17-viruses_en.jpg)
Since they've been calling many time, I wanted to try something different. He said they've been receiving error messages from my computer for a long time now. His accent did not sound like an American, more like an Indian, so this was hard to believe. I talked to Jim and he said he was from California. Since I'm at home and recovering from a surgery, I actually had time to ask them some questions and investigate further their claims. For the past few weeks, we've actually received one phone call a week from them and today, was one of those day. For many years now, we've been receiving phone call from a company that name itself Online Windows For Support.